Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone. This exciting role within the Supply Chain Team could be the perfect opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

As a Group we are a global manufacturer of construction materials and our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

An internal move has created an opportunity for a Transport Planner at our Sittingbourne site. This is a full-time role with hybrid working, giving you genuine flexibility, while making a real impact.

Can you say yes?

• Have you planned and managed orders, loads, and collections, including scheduling sub-contractors?
• Can you build positive, straightforward working relationships across the order-to-delivery process?
• Can you perform effectively and efficiently within a fast-paced environment?

If so we would welcome your application.

What you'll be doing:

• Follow company Health & Safety procedures to keep yourself and others safe.
• Plan and manage orders, loads, and collections; schedule and coordinate sub‑contractor requirements.
• Maintain clear, proactive communication with internal departments and hauliers.
• Support the Customer Services team in managing customers and loading capacities.
• Develop and embed planning systems and best practices across the business and with sub‑contractors.
• Consistently meet daily load utilisation and performance targets.
• Coordinate customer collections (CRNs).
• Build positive, straightforward working relationships across the order‑to‑delivery process, internally and externally.
• Engage professionally with customers and sub‑contractors at all times.
• Thrive in a fast‑paced environment and remain calm under pressure.
• Provide timely performance statistics and insights for analysis.
• Control daily capacity within agreed parameters.
• Take ownership of customer issues and resolve them within agreed parameters/SLA.
• Complete CRM system tasks within agreed timescales.
• Carry out additional duties as requested by the Logistics Manager.

What we'd love for you to have:

• Educated to GSCE/NVQ or ICS Standard or equivalent experience
• Proven skills in service recovery and transport planning.
• Good interpersonal, communication and problem solving skills
• IT literate, particularly in advanced excel (vlookups etc) & transport planning tools
• Ability and desire to deliver exceptional levels of Customer Service.
• Comfortable working with conflict able to find routes to positive outcomes
• Adapt effectively to changing needs and ready to make decisions, whilst using initiative.

We will provide:

• A competitive salary of around £35,000 + bonus
• Three paid days leave for community, charitable, or voluntary commitments.
• 7% employer pension contribution.
• Level 3 Westfield Cashplan Healthcare.
• Income Protection
• Access to a Reward & Benefits platform.
• Access to Employee Assistance Program (legal or medical advice).
• Life Assurance (x 4 times your basic salary).
• Cycle to Work Scheme and Tech Scheme

What happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within three working days.